6. Troubleshooting

This section outlines steps for troubleshooting issues with Ngenea Hub

6.1. Service Status

To check the status of Ngenea Hub and its individual services

ngeneahubctl status

To check the status of Ngenea Worker

systemctl status ngenea-worker

6.2. Service Logs

The full logs for Ngenea Hub can be viewed with

journalctl -u ngeneahub

To view Ngenea Worker logs

journalctl -u ngenea-worker

6.3. Specific Features

• 6.3.1. Site Sync
  • 6.3.1.1. Snapshot Rotation
  • 6.3.1.2. Manual Resolution
  • 6.3.1.3. Re-sync all
  • 6.3.1.4. Force rotate
  • 6.3.1.5. Locking Errors